Reseller Newsletter June 2023

June Edition: Partner Information Newsletter

LATEST ADVANCEMENTS & ANNOUNCEMENTS FROM AZUGA

In this Newsletter

A Message from Clayton, Customer Success >>
Marketing announcements >>
New Product Updates: Collision Detection >>
Monthly Release Notes Most recent updates >>

Add Ons >>
Fleet 2.0 UI Corner >>
Azuga Fleet Mobile APP >>
Feedback >>

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A Message from Clayton, Customer Success

Clayton Linn, Customer Success Manager for our Referral Partners & Reseller Channel here at Azuga.

Coming up on my one year anniversary with Azuga and the Reseller Channel! Time has flown by and Azuga brings a new challenge and rewarding experience everyday.

Being in the 12v installation business for the last 25 years (GPS, Alarms and Stereo Equipment, feel free to come to me with your installation questions and if I don't know we certainly have people that do!

As a reminder, communications with Azuga Support should ALWAYS include the CID # of the account you are working with in the subject line of the request.

If you have any questions or needs from our customer success manager, Clayton, you can schedule a meeting today!

☞ https://calendly.com/claytonl-1

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Marketing Announcement

Establish street cred with your customer base.

In today’s competitive business landscape, building trust with your potential customers is crucial. Gone are the days of traditional sales pitches that focus solely on product features and benefits. Instead, customers seek informative and educational content that helps them make informed decisions. This is where white papers can play a significant role in swaying potential customers.

Reach out to your Channel Manager or myself if you would like to learn more about the white papers that Azuga has built which establish credibility, address pain points, provide In-Depth Knowledge, and can build relationships with potential customers.
If you are a reseller that white-labels, don’t worry, we have your back and can support this too.

Some examples of white papers we have:

Reducing Fuel Costs by Increasing Safety
9 Questions You Need to Ask Fleet Tracking Solutions Vendors
Using Fleet Tracking Soluti
Fleet Tracking ROI Guide

Monthly Release Notes Most recent updates

Improvements

Following improvements have been made on VisTracks Android Application:

Enhanced French Translation for the ‘Will pair sleeper berth’ feature and overall improvement french translation improvement.
Renamed the HOS3 event type ‘ShippingDocChangedRemark’ to the ‘Remark’ event type.
Introduced the ‘Reduced Rest’ option.
Enhanced UI to display Active exceptions on Lock Screen and Hub Screen.
To avoid CMV name changes, Vehicles, and Trailer names can not be modified by drivers in Equipment Management.

Following improvements have been made on VisTracks iOS Application:

Renamed the HOS3 event type ‘ShippingDocChangedRemark’ to the ‘Remark’ event type.
To avoid CMV name changes, Vehicles, and Trailer names can not be modified by drivers in Equipment Management.
Enhanced UI to display Active exceptions on Lock Screen and Hub Screen.
Introduced ‘Theme Appearance’ in the Settings menu which allows users to switch between ‘Light’ or ‘Dark’ mode.
‘Home Terminal’ information and ‘Home Terminal Timezone’ is blocked for modification in the HOS preference page to avoid issues.
Introduced the ‘Will Pair Sleeper Berth’ option in settings under HOS and Time remaining dialog.
Drivers need to enter annotations of at least 4 characters when editing the status of an event for Canada drivers.
We now Display seconds on the total hours per duty status at the right of the Grid Chart to have an exact total of 24hrs in the Edit Logs screen/Roadside Inspection screen/Certified Driver’s Daily Logs PDF.

Reseller Profile New Features:

Following are the new features introduced to the Reseller Profile that will impact both Fleet 2.0 and Classic Fleet customers:

Resellers now have the ability to remove the "Download Fleet Mobile App" section from the Welcome Emails for their newly onboarded customers.
“Styling” tab has been introduced in the Reseller Profile that enables resellers to request customization of the text color, background color, font size, etc. of the web portal's different sections (Header, Navigation bar, Content) for their associated customers.
A new styling field, “Login Box Color”, has been added to the Reseller Profile that offers resellers greater white labeling capabilities. The login card color seen on custom login URLs can now be customized with this addition.

Reseller Profile Improvements:

Following improvements have been made on the Reseller Profile that will impact both Fleet 2.0 and Classic Fleet customers:

The Reseller Profile has been completely redesigned to provide a more intuitive and efficient user experience.
We have provided tooltips for various fields in the Reseller Profile, to assist the internal audience in understanding the fields and filling out the profile accurately. Additionally, the "Email" and "Cc Welcome emails" tooltips have been modified.
The Reseller Profile now allows adding an email address to both the "Email" and the "Cc Welcome emails" fields.

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Learn More

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Add Ons

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Integrated add on order form - reduction of lead to ship time

📢PRM Order Process Update: Streamlining Shipping for Faster Deliveries! 🚀

We are thrilled to announce a significant enhancement to our PRM (Partner Relationship Management) order process, aimed at delivering your orders faster than ever before! Our team has implemented an innovative automation system that reduces shipping time, ensuring a seamless experience for all our valued partners.

By leveraging cutting-edge technology and optimized logistics, we have fine-tuned our order fulfillment process to expedite every step, from order placement to shipment. This automation allows us to swiftly process incoming orders, accurately pick and pack products, and promptly dispatch them for delivery. Here's how our new automated PRM order process benefits you:

Lightning-Fast Processing: With the automation in place, your orders will be swiftly processed, minimizing any delays and ensuring a streamlined experience.
Speedy Order Fulfillment: By automating various aspects of the order fulfillment process, including picking, packing, and labeling, we can complete these tasks with remarkable speed and accuracy.

We are committed to continually enhancing our services and ensuring your satisfaction. This automated PRM order process update reflects our dedication to efficiency and promptness, enabling us to meet and exceed your expectations. We can't wait for you to experience the benefits firsthand.

Keep an eye out for upcoming orders, and we look forward to hearing your feedback on our revamped PRM order process! As always, please don't hesitate to reach out to our customer support team should you have any questions or require further assistance.

Happy ordering! 📦

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