Headquartered in San Diego, JW Flooring is a full-service flooring company with operations in San Diego County and with facilities and licenses throughout California, Nevada, and Utah.

Situation

Challenges

Difficulty using a competing fleet tracking software and getting the support they needed to get an ROI.

Due to the high price of the existing fleet tracking solution, only half of the fleet was being tracked, making it difficult to verify stops and monitor customer service.

Decreasing unsafe driving behaviors among many aggressive fleet drivers.

Solutions

JW Flooring switched to Azuga’s customer-oriented, easy-to-use, fleet tracking service.

With a lower price and better features, JW Flooring immediately scaled up the solution to cover their whole fleet.

JW Flooring employed Azuga’s Mobile App, Driver Scorecards, and a driver rewards program to improve driving behavior.

Results

User-Friendly Experience

Azuga’s smooth, easy-to-use design and proactive customer support has made fleet tracking a breeze, better assisting JW Flooring in maximizing its return on investment.

Increased Safety Culture

Many employees had low scores, but Azuga’s driver scores has ignited lots of friendly, healthy competition among drivers—ultimately resulting in dramatically improved scores for each and every driver and less wear on the vehicles.

Recovering Assets and Minimizing Claims

JW Flooring had two vehicles stolen within a few weeks. Data from Azuga Fleet system allowed them to report the vehicle locations, helping them recover the assets. This saved thousands in out-of-pocket costs and prevented claims to their insurer that would have increased their rates.

"We’ve seen the improvement results in driving habits. We know whose driving is good, and whose is getting worse and raising our costs and risk of accidents."