There are dozens of options in field service management software you can use to manage your fleet, and it’s important to know how far your dollar can go when it comes to the various choices available. These software options offer various features to help you optimize your workforce’s productivity and increase customer retention. With varying types of scheduling dashboards, dispatch systems, and software integrations, there is a multitude of choices, and that can make it hard for you to find the software that matches your needs exactly.
Service Fusion
Service Fusion seeks to bring the resources of an enterprise down to an affordable price. Their Starter plan begins at $99 per month, but they offer more features in their Pro plan, which is $349 per month. What’s great about Service Fusion? All of their plans allow for unlimited users. GPS fleet tracking is available as an add-on with all of their plans for just $20 more per month.
Service Fusion boasts its detailed customer management system along with its easy-to-use scheduling and dispatching grid. Their mobile app even allows employees to manage their workload right from their phones. It is a highly rated software, most notably for small businesses.
You can get a free demo of any of Service Fusion’s features online.
Housecall Pro
Housecall Pro is an all-in-one tool aiming to get businesses functioning on-the-go. Their plans range anywhere from $49 to $199 per month, at $30 a month per additional user. The Grow level starts at $109 per month and is optimal for small businesses as well. This software offers employee GPS tracking as well as equipment and service history. Furthermore, the software allows you to customize every step of the dispatching process so you can get jobs done as efficiently as possible.
Continuous customer updates, such as “on-my-way” texts, keep the customer informed and satisfied with their experience, and payments can be accepted via mobile or online for customer convenience. Even better, they offer automated email and postcard marketing after the job is done.
Want to test the waters? Housecall Pro offers a 14-day free trial — no credit card information required!
mHelpDesk
mHelpDesk’s goal is to make your job easy by streamlining all of your tasks into one simple system. Their plans can cost between $169 and $374, and their wide-ranging set of packages include GPS tracking and route optimization so that jobs get done quickly and in the most productive way possible.
Their mobile update system also works offline, which is optimal for unreliable connections on the road. Payments can be accepted via mobile device or online. mHelpDesk also offers online booking with real-time availability. The software integrates with QuickBooks, Google Calendar, and HomeAdvisor, too.
You can check out live demos of these features online.
FieldEdge
FieldEdge has field service management software made just for your industry needs. On a series of dashboards, you can manage your scheduling, customer accounts, and employees. They offer some of the most affordable plans, starting at $29 per month up to as much as $299 per month, depending on what you need.
While they do not have GPS tracking or route optimization, they do provide everything you need in the office, including tools for dispatch, customer management, and employee performance tracking. They also provide the ability to offer quotes and invoicing on the road. This software would be a good start for a smaller field service-based business.
You can request demos of FieldEdge features right from their website.
Skedulo
Skedulo offers field service management to mid-market and enterprise level field service businesses. It costs $79 per month for schedulers and $59 per month for mobile workers. Scheduling is simple with their visual interface, and their pipeline system for jobs makes it difficult to make a mistake when organizing deliveries and dispatches.
Skedulo Mastermind even allows you to automate your processes. They also offer a chat system for your workforce and a virtual meeting system so you can deliver services remotely when necessary. Integration is easy with major players like Salesforce, ServiceNow, QuickBooks, and Workday.
You can try a demo of Skedulo right from their website.
Azuga
Azuga presents many customizable packages for your fleet management needs. It costs $35 per month, offering everything that the other field service management solutions do, but you can also bundle it with GPS Fleet Tracking and Dash Cams for a discount!
Their fleet tracking option optimizes your field service business productivity and ensures that your customers are satisfied every time. Azuga route optimization allows your drivers to get to their destination in the most efficient way possible, keeping every job and route running smoothly.
In addition, Azuga’s fleet safety measures are driven by driver safety rewards, dash cams, and vehicle maintenance alerts, ensuring that your drivers can get where they need to go without incident or interruption. Azuga is on the forefront of dash cam technology, and their dual-facing AI-powered dash cams can alert you to any risks on the road or distracted behaviors in the cab of the truck. The Azuga bundle is a worthwhile investment for both small and large businesses looking to best manage their fleets.
Live demos are available right on Azuga’s website.
